PRINT WORKFLOW AUDIT REPORT
Use this report to print workflow cases as well as completed and in-progress activities and options. Print this report to monitor user activity and track event trends and to determine bottlenecks in workflows.
This report includes workflow case information including the case values, starting date/time, and ending date/time. It lists activities and options that have been completed and the average transfer time, average activity time, and average time to complete. It can also list these average times by user. It includes the number of cases of current activities and options (in progress) for the workflow.
You can print this report for a selection of workflows and subsystems. You can print the following sections of the report: Case Detail, Completed Activity Summary, User Productivity Summary, and Current Activity Summary. You can print the report for completed workflows, in-progress workflows, or both. You can sort the report by workflow or subsystem.
The information included on this report closely follows the View Workflow Audit Information screen. Both this screen and the View Workflow Audit Information screen provide you with analysis tools to review user productivity and efficiency, system usage, event trends, and bottlenecks in workflows.
Print this report after you have initiated and completed workflow cases. Use this report to review specifics on particular activities and options such as the user completing the item and the average length of time to complete. Also, you can use this report to track activities and options that are idle in order to determine whether there is a breakdown in the workflow.
You may want to print this report before running the Purge Workflow Data screen. You cannot print this report for workflow cases after you purge the related data.
Location
Identification
Use the fields in this block to create a new parameter ID or to retrieve
a previously saved parameter ID. A parameter ID represents a set of screen
selection parameters. After you have saved a parameter ID and its related
parameters, you can retrieve them using Query.
You can use the retrieved parameters to produce reports and run processes
more efficiently and with greater consistency. The saved parameters are
also useful and necessary when you want to run the process as part of
a batch job. Many users save a unique set of parameters for each different
way they run a report or process. When you select a previously saved parameter
ID or parameter description, the associated saved screen selection parameters
automatically display as selection defaults. The page setup and print
options are also included in the saved parameter ID if there are any.
You can change any of the associated selection defaults as necessary.
Parameter ID
Enter, or click 
to select, a parameter
ID of up to 15 alphanumeric characters. Choose characters for your parameter
ID that help identify the type of selections you made in the screen, such
as PERIOD or QUARTERLY.
When you save your record, all the selections made in the screen are
stored with the parameter ID. Later, you can retrieve the parameter using
Query.
You can use the parameter to run the process more efficiently because
you can select the parameter ID with its previously defined screen selections.
After the default selections display in the screen, you can override the
defaults.
Description
Enter, or click to select, a parameter
description of up to 30 alphanumeric characters.
Selection Ranges
Use this group box to select the range of data you want to include on this report.
Workflow
Use this drop-down list box to select the range of workflows you want to use. The following options are available:
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All — Select this option to include all available records. The Start and End fields are disabled for if you select this option.
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One — Select this option to include only one record. You must enter that value in the Start field. The End field is disabled if you select this option.
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Range — Select this option to include a contiguous range of records. You must enter the beginning value for the range in the Start field and the ending value of the range in the End field.
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From Beginning — Select this option to include all the records from the beginning of the available records to a specific record in the range. You must enter the last value for the range in the End field. The Start field is disabled if you select this option.
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To End — Select this option to include all the records from a specific record to the end of all the available records. You must enter the value from which the range should begin in the Start field. The End field is disabled if you select this option.
The default selection for this field is All. If you have a large number of jobs, you may not want to use the default option.
Start
Use this field to enter, or use 
to select, the starting workflow, as applicable.
End
Use this field to enter, or use to select, the ending workflow, as applicable.
Subsystem
Use this drop-down list box to select the range of subsystems you want to use. The following options are available:
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All — Select this option to include all available records. The Start and End fields are disabled for if you select this option.
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One — Select this option to include only one record. You must enter that value in the Start field. The End field is disabled if you select this option.
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Range — Select this option to include a contiguous range of records. You must enter the beginning value for the range in the Start field and the ending value of the range in the End field.
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From Beginning — Select this option to include all the records from the beginning of the available records to a specific record in the range. You must enter the last value for the range in the End field. The Start field is disabled if you select this option.
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To End — Select this option to include all the records from a specific record to the end of all the available records. You must enter the value from which the range should begin in the Start field. The End field is disabled if you select this option.
The default selection for this field is All. If you have a large number of jobs, you may not want to use the default option.
Start
Use this drop-down list box to select the starting subsystem, as applicable. The following options are available:
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Accounting
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Materials
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Others
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People
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Projects
End
Use this drop-down list box to select the ending subsystem, as applicable.
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Accounting
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Materials
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Others
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People
-
Projects
Sort By
Use this group box to specify how to sort the data in this report.
1st Sort
Use this drop-down list box to sort the data in this report by Workflow or Subsystem.
Page Break
Select this check box to insert a page break in between each workflow or status entry.
Options
Use this group box to select advance options for this report.
Workflow Status
Use the options in this group box to specify which workflow status to include on this report.
Complete
Select this option to include only workflows that have been completed.
In-Progress
Select this option to include only workflows that are currently in-progress.
Both
Select this option to include both active and inactive workflows.
Print Options
Use group box to specify which type information you want to include in this report.
Case Detail
Select this check box to print a list of cases and their associated case values, start date/time, and completion date/time for a workflow. You can use this section of the report to review system usage.
Completed Activity Summary
Select this check box to print a list of completed activities and options for a workflow. You can use this section of the report to track event trends. This portion of the report includes the average time elapsed from the time the activity was placed in the user's inbox to the time the activity was started (Average Transfer Time), the average time elapsed from the time the activity was started to the time it was completed (Average Activity Time), and the average total amount of time elapsed from the time the activity was placed in the user's inbox to the time it was completed (Average Time to Complete).
User Productivity Summary
Select this check box to print a list of user IDs and names of the individuals who completed activities and options for a workflow. You can use this section of the report to review user productivity and efficiency. This portion of the report includes, by user ID and name, the average time elapsed from the time activity was placed in the user's inbox to the time the activity was started (Average Transfer Time), the average time elapsed from the time the activity was started to the time it was completed (Average Activity Time), and the average total amount of time elapsed from the time the activity was placed in the user's inbox to the time it was completed (Average Time to Complete).
Current Activity Summary
Select this check box to print a list of the current activities and options (in-progress) and the number of cases for a workflow. You can use this section of the report to determine whether there are bottlenecks in completing workflows.